Residence Card in Wrocław

How a residence card is issued in Wrocław

A residence card (karta pobytu) in Wrocław is issued by the Dolnośląski Urząd Wojewódzki we Wrocławiu (the Lower Silesian Voivodeship Office, DUW), the voivodeship office that decides cases of foreigners living in Wrocław and Lower Silesia. It is the immigration office for the region, and foreigners' cases are handled by its Wydział Spraw Obywatelskich i Cudzoziemców (Department of Civil Affairs and Foreigners). Since 27 April 2026, applications for temporary residence, permanent residence and EU long-term resident status are filed electronically through the MOS portal. You visit the office when summoned, to give fingerprints and complete other steps that cannot be done online. Pro Document handles these cases from preparing the documents and the application to receiving the card.

Where residence card cases are handled in Wrocław

•  Dolnośląski Urząd Wojewódzki we Wrocławiu: pl. Powstańców Warszawy 1, 50-153 Wrocław;
  

• foreigners' cases: Wydział Spraw Obywatelskich i Cudzoziemców;
• office website: duw.pl, ePUAP inbox: /UMWD_WROCLAW/SkrytkaESP;

•  office phone: +48 71 340 60 00.
  

Applications are accepted at the main office building and, according to the DUW, at its branch offices. Addresses, phone numbers and opening hours change, so check duw.pl before you go. You file your case with the office responsible for your place of residence: if you live in Wrocław or elsewhere in Lower Silesia, that is the DUW.

The Pro Document office in Wrocław

• address: ul. Ofiar Oświęcimskich 17/301, 50-069 Wrocław;
• opening hours: Monday to Friday, 9:00–17:00;

•  phone: +48 690 911 291;
  

• e-mail: prodocumentt@gmail.com. Come in for a free consultation: we will assess your basis, check your documents and tell you which route suits you.

How long a residence card takes in Wrocław

The official processing period for a temporary card is up to 60 days, but in practice cases take longer. These are figures from the Polish Ministry of the Interior (the deputy minister's reply to parliamentary interpellation no. 18089 of 27 July 2026, data as of 6 July 2026): the average time to decide temporary residence cases before the Lower Silesian Voivode, in days.

The average fell from 472 days in 2024 to 303 days in 2026 (by 36%). Among the 16 voivodeships this is the fourth shortest result: cases are decided faster only in Lesser Poland (242 days), Warmia-Masuria (273) and Subcarpathia (302). For comparison, the average in Mazovia is 394 days and in Silesia 658.

These are averages, not a guarantee: the exact time depends on the basis and on how complete your package is. The published reply does not give separate averages for permanent residence and EU long-term resident status in Lower Silesia. File a complete, error-free package, and if deadlines are breached, do not wait in silence: the tools available are described on the page "Acceleration of Decision".

Types of residence card issued in Wrocław

• temporary residence card (zezwolenie na pobyt czasowy) — for 1–3 years, for work, study, family reunification, business or the Blue Card;
• permanent residence card (zezwolenie na pobyt stały) — unlimited status;
• EU long-term resident card — after 5 years of legal residence, Polish at level B1 required;
• CUKR card for Ukrainian citizens with a PESEL UKR — simplified procedure, valid for 3 years.

Grounds for obtaining a residence card

• work: an employment contract or job offer and the employer's attachment (załącznik nr 1);
• study: enrollment in full-time studies at a Polish university (Wrocław has many international students);
• family reunification: spouses and children of Polish citizens or of foreigners with legal status;
• business: an operating company (spółka z o.o. or JDG);
• Blue Card: high qualifications and a salary not below the threshold (PLN 13,355.34 gross per month in 2026).

Documents needed for a residence card in Wrocław

•  a foreign passport;
  

• a completed application (wniosek), filed through MOS;

•  a biometric photo;
  

• proof of the purpose of stay (employment contract, university certificate, proof of relationship, etc.);

•  health insurance;
  

• proof of residence in Poland (lease agreement or title);
• a receipt for payment of the stamp duty and the card production fee (100 zloty). The exact list depends on the basis: see the page for the specific card type for details.

How filing works in Wrocław

1. Create an account in the MOS system and fill out the application online.
2. Sign the application with an electronic signature (Trusted Profile or a qualified signature).
3. Gather the documents for the specific basis.
4. Submit the application and pay the fees.
5. Attend the DUW when summoned to give your fingerprints. The summons and correspondence with the office generally arrive electronically (e-Doręczenia).
6. Wait for the decision; provide documents if the office requests them.
7. Receive the decyzja and the card: it must be collected within 60 days of notification.

Main reasons for refusal

• an incomplete package of documents for the chosen basis;
• a photo that does not meet the requirements;
• insufficient proof of the purpose of stay or of income;
• health insurance not obtained or expired by the time of filing;
• a legal address of residence that is not confirmed;
• an outdated application form or technical errors.

Cost of a residence card in Wrocław

Official state fees are fixed (stamp duty at filing plus 100 zloty for producing the card). The cost of support depends on the complexity of the case, the basis and the scope of assistance, from a one-time consultation to full case management. We calculate it individually after a free assessment of your situation.

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